Questions
The honest answers.
Why a setup fee instead of a flat monthly?
Because we're building a real system, not flipping a switch on someone else's. Setup covers the architecture, security review, and onboarding that make it actually work for your business. The monthly keeps it tuned and supported.
What's the Founding Partner offer?
For the first five clients, setup is 50% off — the monthly stays standard. It's our way of working closely with a small founding group while we scope, build, and prove the system in their businesses.
Is ad spend included in the Full Stack?
No — any paid advertising is a client-funded pass-through, billed at cost and never absorbed into the retainer. You always see exactly what's spent and what it returns.
Is my clients' data used to train anything?
Never. Your data stays encrypted and within your control. We don't train models on it, and you can export everything and leave at any time.
Can we start small and expand?
Yes. Many begin with Secure Intake or the Front Desk Agent and grow into the Full Stack once they've seen it work. Your setup carries over.